1C Support (ITS)
1C:ITS – a single contract to receive the services by users of "1C:Enterprise"
Information technology support (1C:ITS) is a comprehensive support that the firm "1C" in conjunction with partners provides support to users of programs "1C:Enterprise".
The volume of services that a person receives as well as the list of available partitions the information system 1C:its determined by the level of agreement of its (Techno or PROF).
More information about what is included in 1C:ITS you can get from our employee.
The most user-friendly is the service contract 1C:its PROF level.
Signing a contract 1C:its TRAC, each user of 1C will receive:
• confidence in the legality of the received updates of software products "1C";
• the ability to use all the knowledge and experience of specialists and experts of the company "1C" in the field of accounting, tax, personnel records;
• materials for effective work in 1C with a maximum use of the powerful functionality inherent in the system "1C:Enterprise";
• information about the legislative changes and their reflection in 1C;
• advice from leading experts, auditors, trainers and developers of the company "1C";
• expert help partners "1C" in the install, upgrade and connection of all information resources of the firm "1C";
• access to the lectures held by the Methodists 1C;
• ability with one click to send reports directly from the program 1C;
• functionality for the exchange of electronic documents directly in 1C;
• safe and reliable access to the applications on the platform "1C:Enterprise" from anywhere in the world;
• the ability to instantly access necessary specialist supports the company to obtain technical support, consultation and training;
• the ability to protect the database from 1C emergency situations on remote servers in the "cloud" storage.
1. Use the standard configuration "1C:Enterprise".
2. Travel time from office partner to the office of the user on public transport does not exceed one hour.
3. Work on updating and maintenance of "1C:Enterprise" are made for one software product, for a single information database on one workstation of the user.
4. The time spent on the carrying out of works does not exceed one hour.
More information about 1C:its you can get from our staff by phone 201-200.